OrgGeniusPricing
One number for the whole org. Priced on the people who actually use it.
Assign the permission set to everyone. Pay for the distinct users who asked at least one question, counted from the audit log in your own org and trued up at renewal. Never billed retroactively.
| Tier | Active users in the term | Per year | Per month | At the top of the band |
|---|---|---|---|---|
| Starter | 1 – 50 | $2,400 | $200 | $4.00 / user / mo |
| Team | 51 – 200 | $9,000 | $750 | $3.75 |
| Business | 201 – 400 | $15,000 | $1,250 | $3.12 |
| Enterprise | 401 – 1,000 | $30,000 | $2,500 | $2.50 |
| Above 1,000 | quoted | - | - | - |
Annual subscription, 12-month minimum, USD. Your model vendor bills tokens separately under your own account, see what it costs to run.
01What it costs to run
The licence is the small number. Here is the other one.
OrgGenius bills nothing per question. Tokens are billed by your model vendor, under your own key, on your own invoice, so the honest total is licence plus tokens. A question carries the tool definitions and the system prompt, roughly 35,000 input tokens; prompt caching is on and roughly halves that. The figures below assume every active user asks eight questions a working day, which is heavy.
| Tier, at the top of the band | Licence / year | Tokens / year, cheap | Total, cheap | Tokens / year, mid | Total, mid |
|---|---|---|---|---|---|
| Starter, 50 users | $2,400 | ~$1,140 | ~$3,540 | ~$4,260 | ~$6,660 |
| Team, 200 users | $9,000 | ~$4,580 | ~$13,580 | ~$17,060 | ~$26,060 |
| Business, 400 users | $15,000 | ~$9,150 | ~$24,150 | ~$34,110 | ~$49,110 |
| Enterprise, 1,000 users | $30,000 | ~$22,880 | ~$52,880 | ~$85,280 | ~$115,280 |
Per question: about $0.011 on a cheap model, $0.041 mid, $0.123 strong. Eight questions a day is ~$1.91, ~$7.11 and ~$21.32 per user per month. Most orgs land well under the table because most people ask a few questions a week, not eight a day.
The one case where we stop being dramatically cheaper. At the top band on the strong model with heavy usage, licence plus tokens comes to about $286,000 for 1,000 users, which is no longer meaningfully below the $300,000 Agentforce add-on. That is why the model tier is a setting and the daily cap ships at 25: most orgs run the cheap tier and land at a fraction of this table.
Two settings cap it
A daily question cap ships at 25 per user; even on the strong model that is a worst case of about $67 per user per month, and you set it lower in one field. The model choice is per org: the cheap tier answers most questions well, and you switch tiers in settings without a code change.
Why we don't hide this
A per-seat AI licence bundles the model cost and marks it up. We'd rather you see it plainly and pick the model yourself. It is the one line on the total you control every day, and the licence is fixed. Set-up steps are on the admins page.
Everything is in the base
- All 95 tools and all 13 actions
- Knowledge: search inside emails, files, Chatter and articles
- Attached-file reading, external objects, agents
- Mobile, with dictation
- Masking, the audit log, “How I found this”
- The evaluation suite, runnable in your org
- Your choice of Anthropic, OpenAI or Azure OpenAI
What “everything” means. Every capability of the assistant, every tool and action, the full trust and security story, and Agent Builder: in every tier, now and later. We don't tier the things that close a security review.
The modules on the roadmap (readiness scan, archive to your own storage, activity sync, document connectors) replace separately licensed products and are priced separately when they ship. Beta participants get them at founding pricing.
Agent Builder is included
No add-on. In every tier.
The wizard where your admin composes new tools without writing a query, bundles them into agents, and registers your own Flows as actions, inside the same boundary.
Anchor: a consultant at $150–250 an hour builds one custom tool in a day or two. This pays for itself the first time an admin doesn't file a ticket.
02How the licence works
You cannot get a surprise invoice from us.
Quote a tier up front
From your good-faith estimate of who will use it.
Assign the permission set to everyone
No rationing, no seat management, no shelfware. Its value is that anyone can ask.
At renewal, run the report
Distinct users who asked at least one question, from the audit log in your own org. A packaged report, self-certified.
Never billed retroactively
If you estimated 100 and had 300, this year's invoice does not change. Next year's tier does.
03Context
What 200 active users costs, side by side.
From Salesforce's published pricing pages, fetched August 2026. Check them before you rely on them. They change.
| Annual, 200 users | Notes | |
|---|---|---|
| OrgGenius, Team tier | $9,000 | Everything included. Enterprise or Unlimited Edition. Tokens billed by your vendor under your key. |
| Agentforce User License | $12,000 | $5 per user per month, metered, before a single Flex Credit is consumed. Limited CRM objects. |
| Agentforce add-on, unmetered | $300,000 | $125 per user per month. Enterprise Edition and above. |
| Agentforce 1 Edition | $1,320,000 | From $550 per user per month. |
Sources: salesforce.com/agentforce/pricing, /sales/pricing, /service/pricing, and the Flex Credits rate card dated 18 August 2026: $500 per 100,000 credits, roughly $0.10 per standard action, unused credits expiring at term end. Agentforce Coworker has no published price; below an Agentforce 1 edition or Agentforce add-on it meters against Flex Credits and Data Services Credits.
Questions people ask
What counts as an active user?
A distinct user who asked at least one question during the term. Every answered question already writes a row with the asking user to the audit object in your org, so the count is a one-line report over data the package already collects. You run it; we never see your org.
What do we pay the model vendor?
Tokens, under your own account, on your own invoice. Typical usage runs to tens of dollars a month; a per-user daily cap keeps it predictable and the cheap model tier answers most questions well. The arithmetic is on the admins page.
Do you discount for bringing our own key?
No. Your key is why your data never touches our infrastructure and why the security review closes. It is a trust and cost-control feature, not a rebate.
Is there a sandbox or evaluation licence?
The beta is free for its duration and includes everything, installed with you in a sandbox first. After the beta, a full sandbox is included with any tier.
Which Salesforce editions?
Enterprise or Unlimited Edition. A full sandbox works for evaluation.
Can we buy it once rather than yearly?
Annual is the model. Some public-sector and education buyers cannot do subscriptions; for those we quote a perpetual licence with a mandatory annual support-and-updates fee. Ask.